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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juan Gutierrez

March 16, 2026

5  out of  5
rating by Juan Gutierrez
"thank you Whitney and Mariko to help me with the coverage of my car, they are an amazing team and great prices."
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Lily Herms

February 26, 2026

5  out of  5
rating by Lily Herms
"Whitney at Mariko Locke’s office has been incredibly helpful and responsive. She has great communication skills and was very prompt in meeting with us when we switched over to their office on SE Hawthorne. Highly recommend this office. Lily Herms"
We responded:
"Thank you so much for the 5-stars, Lily! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mariko Locke’s Team anytime."
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Jordan Kelly

February 14, 2026

5  out of  5
rating by Jordan Kelly
"Whitney is awesome! Great to work with"
We responded:
"We appreciate your review, Jordan. We are so happy that you had such a wonderful experience with State Farm Agent Mariko Locke’s Team here in Portland ! "
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Mashawna Miller

February 14, 2026

5  out of  5
rating by Mashawna Miller
"Working with Whitney is the Best, she handles all our insurance needs for our home, car and motorhome."
We responded:
"Thank you so much for the 5-stars, Mashawna! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mariko Locke’s Team anytime."
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Cody Burris

February 14, 2026

5  out of  5
rating by Cody Burris
"Whitney Wilson was an absolute god send!! Such an amazing person very professional and knowledgeable in everything I needed help with!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Portland to know that you had such a wonderful experience with us here on State Farm Agent Mariko Locke’s Team."
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KJ’s K9’s PLUS

February 13, 2026

5  out of  5
rating by KJ’s K9’s PLUS
"LOVE this office. Managing my business insurance has been an easy process. Highly recommend!!"
We responded:
"Thank you so much for the 5-stars, KJ’s! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Paul Hinds

February 11, 2026

5  out of  5
rating by Paul Hinds
"Questions about photography equipment questions answered to the best degree! Very helpful and clear."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Mariko Locke’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Portland ."
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Paul Simon

February 10, 2026

5  out of  5
rating by Paul Simon
"Sure, you can do everything online these days, but I remain a strong proponent of establishing and maintaining face-to-face relationships with professional service organizations, such as Kendra at Mariko Locke State Farm Insurance, on upper Hawthorne. She's always there, always cheerful, always ready to help, always looking for the most efficient and financially beneficial ways to get you covered. We've been customers, and neighbors, for something like 25 years. Wouldn't think of going elsewhere."
We responded:
"Thank you for the fantastic review, Paul! We are always here to help with your insurance needs here in Portland . "
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PM Shore

November 21, 2025

5  out of  5
rating by PM Shore
"Very happy that I changed agents. Kendra immediately found several mistakes the previous agent made and got me a refund!"
We responded:
"Thank you for trusting us! We look forward to all the years to come."
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Candle Summers

August 15, 2025

5  out of  5
rating by Candle Summers
"Our experience with Kendra Tipton at State Farm was superior. We had done a lot of homework filling forms out online for five or six different insurance companies, talking to independent agents. We were trying to see what we could do to reduce our homeowners insurance and reduce our GEICO car insurance, which was exorbitant. By the time we contacted Kendra, we had our ducks in a row enough to know that what she offered in combining our auto and home owners was better than anywhere else. And her personality is fantastic on top of it all. Definitely go to Maliko Locke State Farm on Hawthorne and have Kendra help you manage your insurances. Highly recommended We live in the neighborhood and we are so happy to have somebody nearby to talk to when we need to."
We responded:
"Candle- Thank you so much for your kind words, we are so happy to have you!"
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rick diethrick

July 23, 2025

5  out of  5
rating by rick diethrick
"After decades of doing business with this Agent, with home, auto, umbrella, no other Insurance Co could lure me away. Mariko carefully hires a premium staff, and makes sure they are very educated and knowledgeable about every aspect of Insurance. They have taken the time to make me knowledge of my exact coverage. Sometimes you need to deal with corporate, but this office has your back if need be as you navigate the process. Mariko and her staff are not another big company, but a talented small group who excel in customer service"
We responded:
"Thank you Rick! You are always such a delight to work with. We are so thankful for you!"
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Malibu Lou

June 13, 2025

5  out of  5
rating by Malibu Lou
"I want to take a moment to recognize and sincerely thank Kendra, a representative at State Farm, for her incredible professionalism, empathy, and advocacy during a difficult claims process. In a situation where I felt overlooked and frustrated, Kendra was the one person who made me feel heard. She took the time to listen, responded with care, and genuinely went to bat for me when it mattered. Her kindness wasn’t just appreciated—it made a real difference. In an industry where things can often feel impersonal, Kendra brought a level of humanity and support that truly stood out. I’m incredibly grateful for her help and wanted to make sure that effort doesn’t go unnoticed. Thank you, Kendra. You’re a gift to State Farm."
We responded:
"Thank you so much for taking the time to recognize my team! I am thankful for your recognition and happy to hear that we are serving you in this way."
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Seth Truby

May 13, 2025

5  out of  5
rating by Seth Truby
"Excellent service and attention to detail. We've been with this State Farm office for over 20 years, through multiple claims and different stages of life."
We responded:
"Thank you Seth! We are blessed to have such tenure with you and your family. We are thankful for each and every one of you."
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jason celino

May 10, 2025

5  out of  5
rating by jason celino
"Whitney was able to work with me and do a re-rate to lower my insurance. She was super helpful!"
We responded:
"Thank you Jason, - so happy we could help!"
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Leah Geslois

April 29, 2025

5  out of  5
rating by Leah Geslois
"I’m so grateful to have found Mariko! She and her team were incredibly helpful and made the entire process seamless from start to finish. They worked hard to get me the best possible rate, and I truly felt supported every step of the way. As a thoughtful touch, Mariko even sent me a Starbucks gift card as a thank you! I highly recommend working with her—you’ll be in great hands."
We responded:
"We are Grateful for you too!! :)"
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Ian Sergeant

April 16, 2025

5  out of  5
rating by Ian Sergeant
"Great, down to earth insurance agents who are willing to work with you to get you the best rate possible. They don't slouch! At 4:30 pm on a Friday, they responded to my call and emailed me a copy of my insurance card."
We responded:
"Thank you for sharing your experience Ian! We are thankful for you."
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Todd Mros

March 10, 2025

5  out of  5
rating by Todd Mros
"Love this crew! They are always there for us!"
We responded:
"We love you too! :)"
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JusAlike

February 27, 2025

5  out of  5
rating by JusAlike
"Best prices"
We responded:
"We appreciate your business!"
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Pablo Cabrera

October 1, 2024

5  out of  5
rating by Pablo Cabrera
"Locke Insurance is super helpful and knowledgeable."
We responded:
"Thank you Pablo! We truly appreciate your business!"
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Nichole Norton

September 7, 2024

5  out of  5
rating by Nichole Norton
"Kendra and Whitney are the absolute best! Insurance is one of the things I hate dealing with the most and is always SO complicated, but Kendra and Whitney made it so easy. Every time I talk to them they know exactly what to do to help AND to save me money. They are life savers and made my super complicated situation so easy and stressless. Better service and better prices than any other company I’ve been with."
We responded:
"Nichole, we are SO happy to have you as part of our insurance family!! Call us anytime, we are here for you!"
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Alex Hofmann

September 6, 2024

5  out of  5
rating by Alex Hofmann
"Recently transferred my family's homeowner's, auto, and other other policies to this State Farm office from another company. I appreciated getting well informed policy guidance and outstanding follow-through from Whitney."
We responded:
"We are so happy to have you and your family in our agency! Thank you for taking the time to share your experience with our office, we appreciate you~"
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Ethan B

September 1, 2024

5  out of  5
rating by Ethan B
"Best customer service EVER!! Kendra went above and beyond to solve my complicated issue lightning fast. And saved me a bunch of money too. Can't thank her enough!"
We responded:
"We are so happy to help! Thank you for trusting us with your insurance needs, we appreciate your business!"
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Joel Burnell

June 27, 2024

5  out of  5
rating by Joel Burnell
"We live in Europe and come back to the States every couple of years for 3-6 months. For 35 years Mariko and her staff have always provided us with great service and coverage for our vehicles."
We responded:
"Welcome home!! Thank you for your kind words, we appreciate you! "
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Lauren Voyer

June 10, 2024

5  out of  5
rating by Lauren Voyer
"Great customer service and rapid response time too- thank you Whitley!"
We responded:
"We are so happy to hear this! Thank you for taking the time to share your experience with us."
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Darin Einspahr

June 6, 2024

5  out of  5
rating by Darin Einspahr
"This agency was quick and efficient at getting me set up in the new state/city I was moving to. I felt as though they genuinely cared about me and my family and they worked really hard to get us the best deal that they could offer. They are very responsive to all questions."
We responded:
"We are SO happy to have you! Thank you for trusting us with your insurance needs, we are here for you!"